1. Payments
For Imported Products
2. What are various modes of payment available?
We accept multiple modes of payment such as Credit Cards, Debit Cards, Bank Transfer, USSD Codes Through Paystack, and we also allow customers to place orders via bank transfer.
Besides these payment modes, you can also pay using my10kplus. Currently, we do not accept international cards. You may glance through the list below and choose to pay through your preferred medium.
3. Is Cash On Delivery (COD) option available?
No, Cash On Delivery option is not available.
4. My order transaction failed but the amount has been deducted from my bank account. What should I do?
Payment can fail due to a technical glitch or due to incorrect payment credentials. If the amount has been deducted from your account without order confirmation, please do not place a second order for the same product.
Within 48-hours, your order will automatically be confirmed by our system and a confirmation will be sent to you through Email and SMS.
However, if your order is not confirmed or you get a payment declined message, please check with your bank for details or contact us.
You may be required to submit a screenshot of your account statement. Please stay rest assured that your amount will be refunded to you in case of failed order transaction.